Return & Refund Policy

At Gulf Arabia, your satisfaction is our priority. If you're not completely happy with your purchase, we've made our return and refund process as simple and transparent as possible.

✅ Return Eligibility

You may request a return within 7 days of delivery if the following conditions are met:

  • The item is unused, in its original packaging, and in the same condition as when received

  • The return request is made within 7 days of receiving your order

  • You can provide proof of purchase (e.g., order number or receipt)

❌ Non-Returnable Items

Unfortunately, we cannot accept returns for:

  • Items that have been used, damaged, or altered

  • Requests made after 7 days of delivery

  • Final sale, clearance, or promotional items

  • Gift cards or giveaway items

🔁 How to Return an Item

  1. Email us at 📧 gulfarabiaofficial@gmail.com with your order number and the reason for return

  2. Our team will review your request and send you detailed return instructions

  3. Ship the item back — return shipping is the customer’s responsibility, unless the item was incorrect or damaged

  4. Once we receive and inspect your return, we’ll process your refund within 5–7 business days

💸 Refund Details

  • Refunds are issued to your original payment method

  • Your bank or payment provider may take additional time to reflect the refund

  • You’ll receive an email confirmation once your refund is processed

📦 Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us immediately at:

📧 gulfarabiaofficial@gmail.com

Include the following:

  • Your order number

  • Clear photos of the item received

We’ll offer a free replacement or a full refund, depending on the situation.

🛑 Late or Missing Refunds

If you haven’t received your refund:

  1. First, check with your bank or payment provider

  2. Still no update? Contact us directly — we’re here to help

📧 gulfarabiaofficial@gmail.com

💬 Need Assistance?

We’re here to support you every step of the way.

📧 gulfarabiaofficial@gmail.com
📍 Serving customers across the United Arab Emirates and Saudi Arabia